Clear, Straightforward, and Free of Tech Jargon

Everything You Need to Know

We understand that starting a project like a website, an online store, or a visual identity can raise a lot of questions. That’s why we’ve gathered the most common ones – covering everything from technical and formal matters to the practical side of working together. If you don’t find what you’re looking for, just reach out – we’ll be happy to explain everything before we even get started. At Websited, clear communication and your comfort are our priorities at every stage of the process.
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General Information

Is this Your first digital project? You don’t have to be an expert to start building your online presence. In this section, you’ll find answers to the most common early-stage questions – from getting in touch and booking a consultation, to working remotely and confidentiality matters.
Absolutely. We work with many individuals and businesses that don’t have a technical background – and that’s completely normal. You don’t need to know specialist terms or follow the latest trends – that’s our job. We’re here to guide you through the entire process and explain everything in a clear, simple way. At every stage, we’ll keep you informed about what’s happening. Our goal is to make sure you feel comfortable and confident that your project is in good hands.
Yes – we offer a no-obligation consultation where we can discuss your needs, answer your questions, and suggest possible directions. Sometimes, just 15 minutes of conversation is enough for a client to see their project from a completely new perspective. It costs nothing, and it often helps you make the right decision and avoid solutions that don’t fit.
Absolutely. If you don’t have a clear vision yet or you’re unsure where to start, we’ll ask you a few simple questions and work together to define the right direction. We’ll help you clarify your goals, choose the right technologies, plan the steps, and outline the scope. Our solutions are tailored to your needs, capabilities, and what you want to achieve. For many of our clients, this is the moment when everything clicks into place and starts to make sense.
Yes – most of our projects are handled remotely, and we work with clients from all over Poland. We communicate via email, phone, or your preferred messaging platform – whatever works best for you. The entire process – from the initial consultation to design and final implementation – can be completed fully online, without the need for in-person meetings. For many of our clients, it’s a convenient and efficient way to collaborate.
Absolutely. All information you share with us – during consultations or throughout the project – is treated as strictly confidential. If you’d like formal protection, we’re happy to sign an NDA. We do not share your data with third parties, we never use any materials without your consent, and we ensure full discretion – no matter the size or scope of your project.

Collaboration Guidelines

Whether you're building your first website or launching another project for your business, we focus on clear communication, transparent terms, and a partnership-based approach.
It all starts with a conversation – we take time to understand your needs, goals, and expectations. Based on that, we prepare a proposal and a clear project timeline. Then we move into execution – this might involve graphic design, photography, a website or online store, or another service from our offer. Each stage is well-organized and carried out in constant communication with you. Once everything is complete, we deliver the final materials or launch the ready-to-use solution.
For larger projects – such as website development, online stores, or full visual identity packages – we prepare a contract that clearly defines the scope, deadlines, and terms of collaboration. For smaller assignments, like individual graphics or photo sessions, a contract is not required – clear agreements are enough, and we issue an invoice based on the previously agreed scope and pricing. We always tailor the form of cooperation to the scale of the project and the client’s needs.
In most cases, we use a staged payment model: an initial deposit at the start, a second payment after project drafts or previews are approved, and a final payment upon delivery of the completed work. For smaller projects, we agree on a simpler payment structure. Clear payment terms are always outlined from the offer stage, so you know exactly what to expect.
Yes – we’re flexible and understand that ideas can evolve. If you decide to expand the scope after the project begins – for example, adding extra photos, new graphic formats, or additional website features – we’ll discuss it together and adjust the timeline and pricing accordingly. Everything is communicated clearly and with no surprises.

Absolutely – it's normal for new ideas to come up during the process. Minor adjustments, tweaks, or refinements are a natural part of the workflow. If any changes are more significant or impact previously approved stages, we’ll discuss them together and suggest the best way forward.

Yes – our collaboration doesn’t end when we deliver the files or launch your website. We continue to support our clients after the project – whether you need technical assistance, additional file versions, updates, or advice on future materials.
Absolutely. We provide ongoing technical support for our clients – covering websites, online stores, graphics, content updates, print-ready files, and other visual materials. This way, you can be sure that your digital and visual assets are always up to date, professionally maintained, and easily accessible when you need them.

Websites

Website development is one of our core services. That’s why in this section, we answer the most common questions about building websites – asked by both individual clients and businesses.

It’s best to start by gathering key information about your brand, your offer, and your target audience. Having a logo, graphic materials, photos, and general content for the website is very helpful. If you don’t have everything ready – we’ll help you create it. What matters most is that you know the purpose of your website and who you want to reach.
Yes – many of our clients ask us not only to build their website but also to support them in planning it. We help organize content, design an effective structure, and adapt the language to the target audience. If needed, we can create all the copy from scratch – with SEO best practices and brand consistency in mind.
The timeline depends on the complexity of the project. A simple website can be completed in as little as 2–3 weeks, while larger websites typically take 4 to 8 weeks. The pace also depends on how quickly materials and decisions are provided. We always aim to work efficiently and stay in close contact – but never at the expense of quality or a well-thought-out process.
Absolutely. Every website we create is fully responsive – meaning it looks and works great on desktops, tablets, and smartphones. We design with mobile users in mind, as it’s now a standard that affects both user experience and search engine visibility.
Yes – most of our websites are built on WordPress with an easy-to-use content editor. This means you can easily update text, change images, or add blog posts on your own. If needed, we also offer a short training session or a simple guide to help you get comfortable managing your site.
Absolutely – we take future growth into account right from the planning stage. We can build a website that can be easily expanded later with new pages, sections, a blog, an online store, or additional features. This way, you don’t have to plan everything at once – your website will be ready to grow alongside your brand.
Yes – when launching a website, we take care of key SEO essentials: proper heading structure, clean semantic code, fast loading speed, and a mobile-friendly version. We can also help you create optimized copy or guide you on how to prepare content that’s search engine friendly. It’s a solid foundation for future SEO efforts.
If you’d like, we can take care of everything for you – we’ll help you choose the right hosting, purchase a domain, configure the server, and handle the full setup. If you already have hosting, we’re happy to work with it as well. In either case, we provide technical support and ensure a smooth, hassle-free process.

Online Stores / E-commerce

Running an online business involves many decisions, so in this section we've gathered the most common questions that come up when creating an online store. You'll find information useful both for beginners and for those planning to expand or redesign an existing shop.
We most often work with WooCommerce (a WordPress extension), as it offers great flexibility, user-friendly management, and strong scalability. It’s an open-source platform, which means it can be expanded in any way you need – new features, custom integrations, design adjustments – almost anything you can imagine. Depending on your project's specifics, we can also recommend other solutions. We always help you choose the technology that best fits your needs and budget.
Yes – all of our online stores are built so that you can manage them on your own. The admin panel makes it easy to add and edit products, handle orders, manage customers, and apply discounts. If needed, we’ll provide a short onboarding session and a simple user guide to help you get started.
Every store comes with a core set of features, including: a product catalog, customer reviews, shopping cart, payment and shipping modules, order management, discount codes, and basic analytics. Depending on your needs, we can also implement any additional features or integrations with external systems. We develop each store to fully match your specific requirements.
Absolutely. All of our stores are fully responsive, meaning they automatically adapt to different screen sizes – smartphones, tablets, and desktops. A mobile-friendly store not only improves the user experience, but also has a positive impact on SEO and sales conversions.
Absolutely – we typically implement popular payment gateways such as Przelewy24, iMoje, PayU, Stripe, and BLIK, along with integrations for courier services like InPost, DPD, and DHL. We can also set up cash on delivery, local pickup options, or international shipping. If needed, we’re able to integrate your store with external systems as well.
Yes – more and more stores operate across multiple sales channels. We offer integrations with platforms like Allegro and other marketplaces, using tools such as Baselinker, Apilo, and similar solutions. This allows you to manage all your sales from one place and avoid manually duplicating products.
Absolutely – we integrate with popular POS and ERP systems, such as Subiekt Nexo. This allows you to automatically sync inventory levels, customer data, and documents between your online store and offline sales. It’s all designed to simplify the management of your entire business.
Absolutely – your store can be connected with invoicing services like inFakt, iFirma, or Fakturownia. This enables automatic invoice generation, sending invoices to customers, and syncing data with your accounting system. We’ll help you choose the right solution and configure everything according to your needs.
If you don’t have ready materials – we’re happy to help. We offer product copywriting, product photography – including shadow-free packshots in a light tent – as well as advertising and lifestyle shots. We can also create social media graphics and promotional banners to support your store’s visuals.
Yes – we design every store with flexibility in mind. Your store can later be extended with additional modules, language versions, new payment methods, loyalty features, marketing integrations, and much more. You don’t need to plan everything upfront – your store will be ready to grow in whatever direction your business needs.
Yes – after the launch, we provide full technical and content-related support. As part of ongoing maintenance, we offer store performance monitoring, bug fixing, updates, backups, and comment moderation. At the client’s request, we can also update pages and products based on provided materials – and optimize them before publishing, if needed.

We provide technical support for store teams – assisting with order management, returns, and complaints, as well as helping to create reports and analyses. All so you can focus on growing your sales, knowing that your technical operations are always under control.

Graphic Design & Visual Identity

A consistent visual identity is more than just a logo – it's how your brand communicates visually with its audience. In this section, you'll find answers to questions about logo design, branding systems, marketing materials, and other visual elements – both digital and print.
Yes, we can help you define or refresh your visual style – selecting colors, fonts, graphic elements, and the tone of visual communication to match your brand’s character and audience expectations. It’s often the starting point for further branding work.
A visual identity is a set of elements that create a consistent brand image. It typically includes a logo, alternative versions, color palette, typography, iconography, material templates, and a brand book (style guide). The scope is always tailored to your company’s actual needs.
Absolutely – we design both new logos and redesigns of existing ones. If you’re just starting out, we’ll help you choose the right form and style. If you’re looking to refresh your logo, we’ll suggest a direction that fits current trends and your brand values. You’ll receive the final logo in various formats, optimized for both web and print – along with a simple usage guide.
Yes – we refresh logos, marketing materials, and other graphic elements. You can request minor adjustments or a full visual overhaul. We always analyze what’s worth keeping and what should be improved to make your brand more modern, consistent, and appealing to your audience. The redesign can also include creating alternative versions, such as a simplified logo for social media use.